I went to the office with a broken tooth during the first week of January, was seen by Dr. Jones and told they would need to submit information to my insurance company and I would be contacted. I waited six weeks and called. I was told sometimes it takes a long time. I waited another month and called and got the same response. When I called the third time, I was told that the insurance company did not have more information and I would have to come in again to see Dr. Jones and start the process all over again. It would’ve taken me six months to get a broken tooth fixed. Unbelievable!
I went to the office with a broken tooth during the first week of January, was seen by Dr. Jones and told they would need to submit information to my insurance company and I would be contacted. I waited six weeks and called. I was told sometimes it takes a long time. I waited another month and called and got the same response. When I called the third time, I was told that the insurance company did not have more information and I would have to come in again to see Dr. Jones and start the process all over again. It would’ve taken me six months to get a broken tooth fixed. Unbelievable!